Privacy Policy

1. Information We Collect

VTriom collects information to provide better services to our users. We collect information in the following ways:

• Personal Information: Name, email address, phone number, and business details when you register for our services
• Usage Data: Information about how you use our AiroPos and AiroPos Lite applications
• Technical Data: IP address, browser type, device information, and system performance data
• Business Data: Transaction records, inventory data, and customer information processed through our services

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our AI-powered retail solutions
• Process transactions and manage your account
• Improve our services and develop new features
• Provide customer support and technical assistance
• Send important updates about our services
• Comply with legal obligations and protect against fraud

3. Data Security

We implement robust security measures to protect your personal and business data. Our security practices include encryption of data in transit and at rest, regular security audits, access controls, and employee training on data protection. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With trusted service providers who assist in operating our business
• In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Business data processed through our services is retained according to your service agreement and applicable regulations.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal information
• Right to rectify inaccurate or incomplete data
• Right to request deletion of your personal data
• Right to restrict processing of your data
• Right to data portability
• Right to object to processing for certain purposes

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience with our services. Cookies help us understand how you use our applications, remember your preferences, and improve functionality. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our services.

8. Third-Party Services

Our services may integrate with third-party applications or services. This Privacy Policy does not cover the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you choose to use in connection with our services.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes through our website or email. Your continued use of our services after changes constitute acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

11. Jurisdiction

Any disputes, claims, or legal proceedings arising out of or relating to the use of this website or our services shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.